This document was last updated on March 11, 2024

Telenova Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the “Telenova” tapp (telegram application) (“Application”), and any of their related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.

Policy is a legally binding agreement between you (“User”, “you” or “your”) and Application developer (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such an entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

What information do we talk about?

For the purposes of the given document we would like to classify information into the following categories:

  • Data that is used for wallet creation, import and export (i.e., mnemonic phrase, seed, etc.) (“Sensitive Information”),

  • Personally identifiable information (i.e., data that could potentially identify you as an individual) (“Personal Information”), and

  • Non-personally identifiable information (i.e., information that cannot be used to identify who you are) (“Non-Personal Information”). This Privacy Policy covers all the categories and will tell you how we might collect and use each type.

What information do we collect?

Sensitive information

Your Sensitive information is not collected or stored by us. In particular, it is not stored anywhere except your device and your Telegram cloud backup. We are committed to making sure your information is protected and we employ several mechanisms to keep your information safe, including on-device encryption, verification and authentication by password or biometry and securing all network connections with industry standard transport layer security. However, even with these precautions taken by us, safety of your device, your Telegram account, and your mnemonic passphrase, seed or backup data is solely your responsibility.

Personal information

You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. In other words, no Personal information is collected by our Services. This applies to all categories of users, including children under the age of 18.

Log Data

Whenever you use our Services, we collect error data and information through third party products on your phone (“Log Data”). This Log Data may include information such as your device IP-address, name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. No Sensitive Information or Personal Information is collected. Log Data will be processed securely in compliance with all relevant regulations, and will not be sold or otherwise transferred to third parties without your explicit consent.


A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Our Services do not use “cookies” explicitly. However, some third-party services that we might use in the app, may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to use some portions of the Services.

Disclosure of information

We do not share your information with anyone and for any reason.

Security Measures

In the event we become aware that the security of the Services has been compromised as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In such cases we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to them or if notice is otherwise required by law. When we do, we will post a notice on the Services.

Links to other resources

The Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different from what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below: any event, within the timescales provided by applicable data protection laws.

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.